Module 1 · 5 lessons · ~100 minutes
AI Foundations
This module covers everything a professional services team needs to know before using AI in daily work. No technical background required. The goal is practical: understand what AI tools do, where they break, and how to use them safely.
1.
What AI Tools Actually Do
Plain-English explanation of how AI tools work and what they are—and aren't—good for.
~20 min2.
Where AI Fails — And How to Catch It
AI failures often look polished. This lesson covers the failure modes you need to watch for.
~25 min3.
Human Review and When It Is Required
AI prepares. People approve. This lesson makes the human review model explicit.
~20 min4.
Data Privacy and Responsible Use
What should and should not go into AI tools. Practical rules for client data and sensitive information.
~20 min5.
Safe Prompt Habits
A repeatable prompt structure that reduces errors and makes output easier to review.
~20 min